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Customer Service Representative German native or Dutch native in Madeira

Title: Customer Service Representative German native or Dutch native in Madeira
Sal�rio: to be discussed
Local: Portugal
L�nguas: Ingl�s, Holand�s, Alem�o
Colocado a: %DAta%

Description:
Customer Service Representative German native or Dutch native, Madeira, Portugal

Our client is a well known provider of web-based survey solutions. Because they are still small everyone can have an impact on their success. Our client is trusted by millions of customers, as well as other businesses, academic institutions and organization in more than 190 countries so far.

If this sounds like home to you, and you're ready to make your work matter to millions, we'd love to meet you.

Responsibilities:
� Collaborate with customers by phone and email to Identify opportunities to make every user successful. This involves troubleshooting issues and recommending or explaining product and service features that are best suited to the customer�s needs.
� Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools and personal product knowledge.
� Ensure the highest level of customer satisfaction by providing quality issue resolution within the established response times and pro-actively adapts to needs of queue & service levels.
� Address and escalate technical concerns; recreate site and tool issues as necessary; file bug reports.
� Work with engineering teams to identify, specify, develop, and deploy operational changes to improve the customer experience and/or prevent or resolve issues.
� Identify and evaluate opportunities to increase customer retention and satisfaction through the use of our products and services.
� Contribute to the identification and development of opportunities to expand self-help in the application.
� Work on projects to enhance team operations and improve productivity.

Qualifications:
� World-class customer service focus.
� 2-3 years experience in phone and email-based product support, preferably for an Internet or e-commerce company.
� Be an active listener that can show empathy and patience in a fast paced, non-scripted environment
� Native OR Bilingual in at least one of the following languages: (Dutch, German). Fluency in English required. Knowledge of Portuguese will be a plus not mandatory
� Excellent verbal and written communication skills to effectively communicate both externally (with customers) and internally (with various departments and levels within the company).
� Outstanding problem-solving abilities and organizational skills.
� Excellent knowledge of Internet and software applications, including Microsoft Office products.
� Knowledge of Salesforce, Remedy or Rightnow would be an asset
� Strong initiative and ability to aptly handle ambiguity, competing priorities, and multitasking.
� A university degree is required
� Recent call centre experience

We offer competitive salaries, medical/dental benefits and equity compensation.

An EU passport or work permit is required for this position

To apply for this position send your CV to susanne@approachpeople.com today!

Customer Operations Relationship Manager (English & German)

Title: Customer Operations Relationship Manager (English & German)
Sal�rio: Competitive package (base + bonus + benefits)
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Ingl�s, Alem�o
Colocado a: %DAta%

Description:
Customer Operations Relationship Manager:

Cisco seeks a Customer Operations Relationship Manager to support Customer and Sales teams. The ideal candidate will have a demonstrated ability to build, maintain and expand cross-functional relationships; adapt to changing needs; and develop a deep knowledge of processes, resources and tools across the organization.

Relationships:

� Reports to Customer Service Operations Manager in European Markets Theatre
� Manage Relationships with Customers aligned with Customer Segmentation service offerings.
� Manage Relationships with designated Geo/Segment Sales Teams.
� Represent Customer and Sales with cross functional teams � pivotal role
Responsibilities:
� Provides Customer account support in line with customer segmentation offerings
� Contributes to Cisco Sales productivity by reducing Account Managers ( AM) administrative workload
� Support Customers and Sales from on pre-book to post-booking activities
� Develops strong overview and drives Process, Tool and business flow improvements
� Identifies Customer and Sales Process, Tools and Training opportunities.
� Engages and represents Customers and Sales with cross-functional teams
� Attends weekly Sales Commit calls, keep track and obtain early business visibility
� Maintains a set of projects and initiatives which require cross functional partnerships
� Maintains high levels of Customer and Sales satisfaction levels
� Supports Customer and Sales Key performance indicators and metrics improvement initiatives

Technical Skills:

� Excellent GERMAN and ENGLISH written and spoken (essential)
� Strong verbal and written communication skills (essential)
� Excel to intermediate level e.g. trending analysis, reports etc (essential)
� Developing and redesigning business processes and presentation skills (advantageous)
� Saleforce.com, Oracle Finance and Cisco.com ordering tools (advantageous)
� Any other European Languages (advantageous)
Soft Skills:
� Above average interpersonal and relationship skills
� High levels of Customer orientation and service excellence
� Efficient collaborative skills with internal / external customers and cross functional teams
� Ability to prioritize and capacity to work under pressure and tight deadlines
� Excellence in problem solving and decision making
� A �can do� and positive attitude, proactive engagement and solutions seeking
� Team work, ability to share, trust and gain credibility across the board
� High levels of Accountability and Ownership
� Open to change and work under a constant business change environment
� Goals and objectives orientation

Norwegian Customer Service Executive in Lisbon

Title: Norwegian Customer Service Executive in Lisbon
Sal�rio: �18000 to �22000 per annum
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Noruegu�s
Colocado a: %DAta%

Description:
Company: Our client is a major US technology company with annual revenues in excess of $5bn. They employ around 65000 people worldwide. Increased growth has created a number of opportunities for customer service professionals to join their team in Lisbon, Portugal.

Role: New positions now exist for Norwegian customer service professionals to join their team. As part of their EMEA customer service team you will be responsible for managing their new and existing customers in the Nordic area. This role will involve heavy email contact and some phone support too. It is a varied role that will allow you to interact with customers supporting queries, sales support and ad hoc requests.

Skills: The ideal candidates will need to speak fluent Norwegian and English. In addition you will possess good customer service orientation and written/email skills. This is a detailed and challenging Norwegian customer service role that requires ability to interact with a variety of clients, team members and systems in order to deliver the service at the desired level.

Gain: Excellent opportunities exist within the company for Nordic professionals. If you are looking for a role where you can join a new team and develop your career you should be speaking to us.

To find out more contact us on:
BeesWax Europe
Ireland +353 1 2313100
UK +44 20 7136 3000
Netherlands +31 208 083 008
Germany +49 69 5007 1333

Danish Customer Service Executive in Lisbon

Title: Danish Customer Service Executive in Lisbon
Sal�rio: undisclosed
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Dinamarqu�s
Colocado a: %DAta%

Description:
Company: Our client is a major US technology company with annual revenues in excess of $5bn. They employ around 65000 people worldwide. Increased growth has created a number of opportunities for customer service professionals to join their team in Lisbon, Portugal.

Role: New positions now exist for Danish customer service professionals to join their team. As part of their EMEA customer service team you will be responsible for managing their new and existing customers in the Danish area. This role will involve heavy email contact and some phone support too. It is a varied role that will allow you to interact with customers supporting queries, sales support and ad hoc requests.

Skills: The ideal candidates will need to speak fluent Danish and English. In addition you will possess good customer service orientation and written/email skills. This is a detailed and challenging Danish customer service role that requires ability to interact with a variety of clients, team members and systems in order to deliver the service at the desired level.

Gain: Excellent opportunities exist within the company for Danish professionals. If you are looking for a role where you can join a new team and develop your career you should be speaking to us.

To find out more contact us on:
BeesWax Europe
Ireland +353 1 2313100
UK +44 20 7136 3000
Netherlands +31 208 083 008
Germany +49 69 5007 1333

Bilingual Inside Sales Agents

Title: Bilingual Inside Sales Agents
Sal�rio: 29000
Local: Portugal
L�nguas: Dinamarqu�s, Finland�s, Noruegu�s
Colocado a: %DAta%

Description:
The Inside Sales Account Manager is part of Sales team, developing over the phone, with a clear objective: detect, maintain and empower business with customer: Account Management (100-150 clients)

The ISAM responsibilities can be divided in 2 main parts:

Customer Management:

� Close business with your clients, focusing on achieving objectives
� Prospect, develop, manage new sales opportunities
� Manage and empower close commercial relationship opportunities with new clients/customers
� Maintain close relationship with partners
� Actively manage and develop Database for prospect and customer relationship
� Actively deal with CRM to coordinate and empower Sales Activity

Team work:

� Ensure own technical knowledge update and empowerment to provide full technical assessment to customers together with Systems engineers.
� Share knowledge / experience with pairs.
� Develop successful team work with Territory Account Manager
� Enquire to Inside Channel Account Manager about channel panorama
� Report to Line Manager and/or Sales Manager
� Collaborate in processes improvements.

REQUIREMENTS:

Education

� Commercial educational background
� Sales Experience direct/indirect (internal or external)
� Experience in indirect distribution/sales
� Affinity to IT
� Native level in one or more of the Languages above and fluency in English is required

Knowledge /Skills

� MS-Office Package
� Managing Databases
� Web-applications
� English fluent
� Knowledge of the PC and Networking industry preferred
� High affinity towards Internet
� Excellent Phone Skills
� Excellent communication & listening skills
� Power of persuasion and strong in argumentation
� Team Player
� Flexible
� Adaptable to change
� Empowerment
� Self-Driven
� Fit into Cisco Culture
� Good in apprehension technical stuff

Gross Salary Range: Between 24.000,00 and 29.000,00� Euros (depending on the experience) per Year!

Working Place: Lisbon

Customer Service Representative German or Dutch in Madeira

Title: Customer Service Representative German or Dutch in Madeira
Sal�rio: to be discussed
Local: Portugal
L�nguas: Ingl�s, Holand�s, Alem�o
Colocado a: %DAta%

Description:
Customer Service Representative German or Dutch, Funchal, Portugal

Our client is a well known provider of web-based survey solutions. Because they are still small everyone can have an impact on their success. Our client is trusted by millions of customers, as well as other businesses, academic institutions and organization in more than 190 countries so far.

If this sounds like home to you, and you're ready to make your work matter to millions, we'd love to meet you.

Responsibilities:
� Collaborate with customers by phone and email to Identify opportunities to make every user successful. This involves troubleshooting issues and recommending or explaining product and service features that are best suited to the customer�s needs.
� Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools and personal product knowledge.
� Ensure the highest level of customer satisfaction by providing quality issue resolution within the established response times and pro-actively adapts to needs of queue & service levels.
� Address and escalate technical concerns; recreate site and tool issues as necessary; file bug reports.
� Work with engineering teams to identify, specify, develop, and deploy operational changes to improve the customer experience and/or prevent or resolve issues.
� Identify and evaluate opportunities to increase customer retention and satisfaction through the use of our products and services.
� Contribute to the identification and development of opportunities to expand self-help in the application.
� Work on projects to enhance team operations and improve productivity.

Qualifications:
� World-class customer service focus.
� 2-3 years experience in phone and email-based product support, preferably for an Internet or e-commerce company.
� Be an active listener that can show empathy and patience in a fast paced, non-scripted environment
� Native OR Bilingual in at least one of the following languages: (Dutch, German). Fluency in English required. Knowledge of Portuguese will be a plus not mandatory
� Excellent verbal and written communication skills to effectively communicate both externally (with customers) and internally (with various departments and levels within the company).
� Outstanding problem-solving abilities and organizational skills.
� Excellent knowledge of Internet and software applications, including Microsoft Office products.
� Knowledge of Salesforce, Remedy or Rightnow would be an asset
� Strong initiative and ability to aptly handle ambiguity, competing priorities, and multitasking.
� A university degree is required
� Recent call centre experience

We offer competitive salaries, medical/dental benefits and equity compensation.

An EU passport or work permit is required for this position

To apply for this position send your CV to susanne@approachpeople.com today!

Finnish Customer Service Executive in Lisbon

Title: Finnish Customer Service Executive in Lisbon
Sal�rio: undisclosed
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Finland�s
Colocado a: %DAta%

Description:
Company: Our client is a major US technology company with annual revenues in excess of $5bn. They employ around 65000 people worldwide. Increased growth has created a number of opportunities for customer service professionals to join their team in Lisbon, Portugal.

Role: New positions now exist for Finnish customer service professionals to join their team. As part of their EMEA customer service team you will be responsible for managing their new and existing customers in the Finnish area. This role will involve heavy email contact and some phone support too. It is a varied role that will allow you to interact with customers supporting queries, sales support and ad hoc requests.

Skills: The ideal candidates will need to speak fluent Finnish and English. In addition you will possess good customer service orientation and written/email skills. This is a detailed and challenging Finnish customer service role that requires ability to interact with a variety of clients, team members and systems in order to deliver the service at the desired level.

Gain: Excellent opportunities exist within the company for Finnish professionals. If you are looking for a role where you can join a new team and develop your career you should be speaking to us.

To find out more contact us on:
BeesWax Europe
Ireland +353 1 2313100
UK +44 20 7136 3000
Netherlands +31 208 083 008
Germany +49 69 5007 1333

Swedish Customer Service Executive in Lisbon

Title: Swedish Customer Service Executive in Lisbon
Sal�rio: undisclosed
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Sueco
Colocado a: %DAta%

Description:
Company: Our client is a major US technology company with annual revenues in excess of $5bn. They employ around 65000 people worldwide. Increased growth has created a number of opportunities for customer service professionals to join their team in Lisbon, Portugal.

Role: New positions now exist for Swedish customer service professionals to join their team. As part of their EMEA customer service team you will be responsible for managing their new and existing customers in the Swedish area. This role will involve heavy email contact and some phone support too. It is a varied role that will allow you to interact with customers supporting queries, sales support and ad hoc requests.

Skills: The ideal candidates will need to speak fluent Swedish and English. In addition you will possess good customer service orientation and written/email skills. This is a detailed and challenging Swedish customer service role that requires ability to interact with a variety of clients, team members and systems in order to deliver the service at the desired level.

Gain: Excellent opportunities exist within the company for Swedish professionals. If you are looking for a role where you can join a new team and develop your career you should be speaking to us.

To find out more contact us on:
BeesWax Europe
Ireland +353 1 2313100
UK +44 20 7136 3000
Netherlands +31 208 083 008
Germany +49 69 5007 1333

Customer Service Team lead English plus another European language in Madeira

Title: Customer Service Team lead English plus another European language in Madeira
Sal�rio: to be discussed
Local: Portugal
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
Customer Service Team Lead, English plus another European language, Funchal, Portugal

Our client is a well known provider of web-based survey solutions. Because they are still small everyone can have an impact on their success. Our client is trusted by millions of customers, as well as other businesses, academic institutions and organization in more than 190 countries so far.

If this sounds like home to you, and you're ready to make your work matter to millions, we'd love to meet you.

Responsibilities:
� Collaborate with customers by phone and email to Identify opportunities to make every user successful. This involves troubleshooting issues and recommending or explaining product and service features that are best suited to the customer�s needs.
� Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools and personal product knowledge.
� Ensure the highest level of customer satisfaction by providing quality issue resolution within the established response times and pro-actively adapts to needs of queue & service levels.
� Address and escalate technical concerns; recreate site and tool issues as necessary; file bug reports.
� Work with engineering teams to identify, specify, develop, and deploy operational changes to improve the customer experience and/or prevent or resolve issues.
� Identify and evaluate opportunities to increase customer retention and satisfaction through the use of our products and services.
� Contribute to the identification and development of opportunities to expand self-help in the application.
� Work on projects to enhance team operations and improve productivity.

Qualifications:
� World-class customer service focus.
� 2-3 years experience in phone and email-based product support, preferably for an Internet or e-commerce company.
� Be an active listener that can show empathy and patience in a fast paced, non-scripted environment
� Native OR Bilingual in at least two European languages. Fluency in English is required. Knowledge of Portuguese will be a plus not mandatory
� Excellent verbal and written communication skills to effectively communicate both externally (with customers) and internally (with various departments and levels within the company).
� Outstanding problem-solving abilities and organizational skills.
� Excellent knowledge of Internet and software applications, including Microsoft Office products.
� Knowledge of Salesforce, Remedy or Rightnow would be an asset
� Strong initiative and ability to aptly handle ambiguity, competing priorities, and multitasking.
� A university degree is required
� Recent call centre experience

We offer competitive salaries, medical/dental benefits and equity compensation.

An EU passport or work permit is required for this position

To apply for this position send your CV to susanne@approachpeople.com today!

German speaking technical customer support, Lisbon

Title: German speaking technical customer support, Lisbon
Sal�rio: �11000 to �13000 per annum
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Ingl�s, Alem�o
Colocado a: %DAta%

Description:
Company: Our client is a leading global IT company that has in excess of 20 years experience providing IT solutions to their EMEA client base. They provide superior results in managing customer care and IT support and collections programs for their clients. They have offices in 60 Countries, over 100,000 staff and revenues in excess of $5bn.

They have a new project in their Lisbon, Portugal office to support their German IT customers. This project is to support German speaking client`s mobile devices and technology products.

Role: New positions have been created to support their German b2b and b2c customers. The position will see you support a range of internet enabled technology products for customers in Germany, Austria & Switzerland. You will receive calls, emails and instant messages from clients and will be responsible for managing their cases. This will require you to troubleshoot IT queries, research answers and respond to customers so that logged cases can be closed quickly and efficiently.

Skills: The ideal candidate will speak Fluent German, possess previous customer service or technical support skills and be able to troubleshoot queries.

Gain: Full technical and product training will be provided to allow you quickly get up to speed. The position offers a competitive local salary and company accommodation in a city centre apartment. If you would like to use your German and work in Lisbon contact us to find out more.

Spain +34 931 815 635
Germany +49 69 5007 1333
Ireland +353 1 2313100

Customer Service Representative in MADEIRA for a leading company!!!

Title: Customer Service Representative in MADEIRA for a leading company!!!
Sal�rio: depending on profile
Local: Portugal
L�nguas: Ingl�s, Holand�s, Franc�s, Alem�o
Colocado a: %DAta%

Description:
International Customer Operations: Phone/Email Product Support Representative
Customer Operations | Funchal, Portugal

Our client is a world's leading provider of web-based solutions, but there's really much more to us than that. We're a smart, passionate group of people who work hard to deliver the best survey experience on the planet, period. We do this because we believe everyone deserves easy access to the insights and information they need to make better, more informed decisions.

We're also proud to admit that despite our incredible growth over the past 11 years, we refuse to grow up. We are still small and nimble; everyone has an impact on our success; and when we say good ideas can come from anyone, we mean it.

If this sounds like home to you, and you're ready to make your work matter to millions, we'd love to meet you.

The position is based in Madeira Island, one of the most beautiful and pleasant place on earth!!!

Responsibilities:
� Collaborate with customers by phone and email to Identify opportunities to make every user successful. This involves troubleshooting issues and recommending or explaining product and service features that are best suited to the customer�s needs.
� Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools and personal product knowledge.
� Ensure the highest level of customer satisfaction by providing quality issue resolution within the established response times and pro-actively adapts to needs of queue & service levels.
� Address and escalate technical concerns; recreate site and tool issues as necessary; file bug reports.
� Work with engineering teams to identify, specify, develop, and deploy operational changes to improve the customer experience and/or prevent or resolve issues.
� Identify and evaluate opportunities to increase customer retention and satisfaction through the use of our products and services.
� Contribute to the identification and development of opportunities to expand self-help in the application..
� Work on projects to enhance team operations and improve productivity.

Qualifications:
� World-class customer service focus.
� 2-3 years experience in phone and email-based product support, preferably for an Internet or e-commerce company.
� Be an active listener that can show empathy and patience in a fast paced, non-scripted environment
� Native OR Bilingual in at least one of the following languages: (Dutch, French, German). Fluency in English required. Knowledge of Portuguese will be a plus not mandatory
� Excellent verbal and written communication skills to effectively communicate both externally (with customers) and internally (with various departments and levels within the company).
� Outstanding problem-solving abilities and organizational skills.
� Excellent knowledge of Internet and software applications, including Microsoft Office products.
� Knowledge of Salesforce, Remedy or Rightnow would be an asset
� Strong initiative and ability to aptly handle ambiguity, competing priorities, and multitasking.
� A university degree is required
� Recent call centre experience

You�re interested ? Please send me your CV in word format to : pierre.verchere@approachpeople.com

German speaking Credit Controller in Lisbon

Title: German speaking Credit Controller in Lisbon
Sal�rio: �14000 per annum
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Alem�o
Colocado a: %DAta%

Description:
Company: Our client is a large Insurance company who consistently meet the needs of their customers in relation any insurance related issues. They are expanding their business and are in the process of recruiting a German Speaking Credit Controller based in Lisbon Portugal.

Role: The successful candidate will be responsible for the financial administration of German clients. He/she has to provide timely financial data according, supervising a team of accountants. The candidate will be required to resolve queries from underwriters. It is also your responsibility to explain to brokers the status of unpaid policies. He/she will draw up monthly and yearly reports, including P&L, and will analyze revenue, costs and statistics; he/she will collaborate with the Human Resources team, taking care about employees` contracts and payroll.

Skills: The ideal candidate will speak fluent level German and English, he/ she will have 3+ years of experience in accountancy, knowledge of IFRS accounting standard will be an advantage. A Bachelors Degree is required and experience in commercial negotiations. He/she will have excellent communication and computer skills: Microsoft and financial reporting system. Finally the ideal candidate will need to be results driven with a drive to succeed in a fast paced environment.

Gain: This role will allow you to be part of a very successful company with great opportunities for progression and very good working conditions. If you feel this is the role for you please do not hesitate to contact our team.
BeesWax Europe
Ireland +353 1 2313100
Germany +49 69 5007 1333

French speaking Finance Administrator in Lisbon

Title: French speaking Finance Administrator in Lisbon
Sal�rio: �12000 per annum
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Franc�s
Colocado a: %DAta%

Description:
Company: Our client is a large Insurance company who consistently meet the needs of their customers in relation any insurance related issues. They are expanding their business and are in the process of recruiting a German Speaking Credit Controller based in Lisbon Portugal.

Role: In this role you are responsible for record any transactions on the debtor system to ensure the debt and account positions are accurate. Finance administrators will record any invoices and banking transactions in the ledger. It is also your role to help the Credit Controller in a variety of tasks such as transferring non recovered debt and daily checking of alert reports. In addition you must allocate monthly commission statements to brokers.

Role: In this role you must have the following skills;
- Bachelors Degree is required
- Fluency in French and English
- Experience of working in finance or debt recovery team.
- Interest in a career in finance
- Focused attention to detail and accuracy

Gains: This is well known company with excellent career potential. They are providing you with a chance to succeed within their company. If are interested in this opportunity, contact us.

BeesWax Europe
Ireland+353 1 6854448
France: +33 0 182 88 26 40

Customer Service Representative German or Dutch in Madeira

Bilingual International Customer Operations Representative

Title: Bilingual International Customer Operations Representative
Sal�rio: To be negotiated
Local: Portugal
L�nguas: �rabe, Ingl�s
Colocado a: %DAta%

Description:
Responsibilities include:

� Identify opportunities to make every customer successful. This involves recommending and explaining product and service features that are best suited to the customer�s needs.
� Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools (online self-help, FAQ�s, email, chat, telephone).
� Address and escalate technical concerns; recreate site and tool issues as necessary; file bug reports, monitor abuse and inappropriate utilization of our service.
� Work with engineering teams to identify, specify, develop, and deploy operational changes to improve the customer experience and/or prevent or resolve issues.
� Support customers with tasks related with billing and payments and work with the finance team to ensure a fast and accurate response to customers� demands.
� Identify and evaluate opportunities to increase customer retention and satisfaction through the use of our products and services.
� Identify and develop opportunities to expand self-help in the application and on your fluent language; review translations of website content in your fluent language.
� Work on projects to enhance team operations and improve productivity.

Qualifications:
� A very strong focus on customer satisfaction.
� Minimum 2-3 years experience in multi-channel support, preferably for an Internet or e-Commerce company.
� Ability to prioritize, analyze and plan actions in a fast-paced environment.
� Native level in Arabic Language anf fluent in English (Another language in an asset such as German, Spanish, French, Italian, Portuguese, Russian, Dutch, Nordics).
� Excellent verbal and written communication skills to effectively communicate both externally (with customers) and internally (with various departments and levels within SurveyMonkey).
� Outstanding problem-solving abilities and organizational skills.
� Excellent knowledge of Internet and software applications, including Microsoft Office products.
� Strong initiative and ability to aptly handle ambiguity, competing priorities, and multitasking.
� A university degree is required.
An EU passport or work permit is required for this position

BUSINESS CENTER MANAGER, Lisbon with English and Portuguese

Title: BUSINESS CENTER MANAGER, Lisbon with English and Portuguese
Sal�rio: negotiable
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Ingl�s, Portugu�s
Colocado a: %DAta%

Description:
BUSINESS CENTER MANAGER

ABOUT US��.
Regus is the world�s largest provider of flexible workspace. We enable people to work their way � from home, office or on the road.

ABOUT YOU��.
We are looking for Business Center Managers (General Manager) in Lisbon. In this position you will be responsible for complex management of a designated Business Center(s) and for selling the full range of the Regus product portfolio including Serviced Office Space, Meeting Rooms, Business Lounges, Virtual Offices, etc. within your assigned area.

� Do you have at least 2 years of sales experience within B2B environment with a proven track record in hunting for and closing new business deals?
� Do you enjoy networking 24/7?
� Can you negotiate and close deals in both English and Portuguese?
� Do you have experience in managing Operations, with responsibility for the Budget and P&L, as well as managing a team?
� Are you organized with the ability to prioritise your daily tasks & time efficiently?

If you answered YES to all above questions, then please do not hesitate, take your career to the next level and send us your application to emea.staffing@regus.com today!

Industry Manager (Multi-Sector) - Lisbon

Title: Industry Manager (Multi-Sector) - Lisbon
Sal�rio: Excellent
Local: Portugal
L�nguas: Portugu�s
Colocado a: %DAta%

Description:
Industry Manager (Multi-Sector) - Lisbon
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This position is based in Lisbon, Portugal
The area: Direct Sales Organization
Technology can transform the way companies interact with their customers, and the Direct Sales Organization helps the world's biggest companies to do just that. Whether we're working with corporations directly or partnering with advertising agencies, we create innovative advertising campaigns across a variety of our products. Our Sales teams of account managers, executives, strategists, coordinators and specialists are specialized in different industries and regions to ensure that our ads reach the right users and give our clients the most bang for their buck.
The role: Industry Manager (Multi-Sector)
Reach for new revenue-generating heights as a Sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Target new customers and develop strong relationships with clients and their marketing services agencies.
* Analyze data trends and client performance, develop solid strategic sales plans, and prepare and conduct strategic pitches and sales presentations
* Collaborate and consult with major customers with the goal of extending relationships, increasing your client and agency base and optimizing their advertising expenditures.
* Develop case studies of successful campaigns in order to share insights with customers and to serve as an evangelist at targeted events and conferences.
* Champion new product releases, internally and externally.

Minimum Qualifications:

* BA/BSc. In lieu of degree, relevant skills or equivalent experience.
* Established network of contacts and considerable sales experience within the market.

Preferred Qualifications:

* MBA
* Solid media experience, preferable online, with a good understanding of search.
* Strong sales and deal-closing behaviors. Substantial experience in business development, client relationship and servicing skills, and consultative selling, with the ability to deliver results under pressure.
* Strong ability to mentor account managers in an effort to drive their performance.
* Strong knowledge of Google products such as AdWords and AdSense.
* Fluent in English and Portuguese.

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