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German Member Support Representative

Title: German Member Support Representative
Sal�rio: Attractive + Benefits + Bonus
Local: Gibraltar
L�nguas: Ingl�s, Alem�o
Colocado a: %DAta%

Description:
Here at Cassava Enterprises(Gibraltar) Ltd we recognize and believe that our employees are a large asset to the success of our organization and the reason why this still makes us one of the largest companies in the e-gaming industry; 888.com, a public limited company.

We offer our employees full comprehensive training, fantastic career opportunities, with a competitive salary and package in our smart offices, all this along with a friendly team environment.
We are currently looking for a Customer Service Representatives who must be fluent in GERMAN and ENGLISH. Knowledge of Poker & Casino games would be an advantage, although extensive Training will be given.

The role of the Job is to provide email, phone and Live Chat support for all members for all brands; the Member Support Department is the first line of contact for our members and thereforeessential in promoting and representing our Company in the most professional and personal manner possible. This, in turn, ensures the satisfaction of customers which contributes to us being one of the best Casino & Poker rooms in the world.

You will also be required to assist other departments (e.g translations) to enhance communications and operations between our members and our company.

Technical Skills Required:

- Computer skills, especially MS Office programs

Key Competencies:

- Excellent written and spoken English and German
- Experience of call centre/online gaming work
- High level of trust
- Excellent interpersonal and communication skills

Qualifications and Experience:

- Internet and/or e-commerceexperience
- Customer service experience

Special circumstances:

- No restrictions to working inGibraltar
- Able to easily relocate (if applicable)

Hours of work:

Based on a 24/7 shift system (Fair Shifts)

Company Benefits (some of):

- Relocation Package
- Initial flight to Gibraltar
- 6 months free accommodation
- After 6 months we offer �250 eachmonth for rental allowance for an indefinite period
- Return flight home once a year
- Very Competitive Salary
- Private Medical Cover
- Life Assurance
- Bonus paid in line with company performance

Please note for this role you need to be fluent German AND English and must be ready to re locate to Sunny Gibraltar!

Swedish, German or Danish Customer Service & Rewards Advisors

Title: Swedish, German or Danish Customer Service & Rewards Advisors
Sal�rio: �17,000 - �24,000
Local: Gibraltar
L�nguas: Dinamarqu�s, Alem�o, Sueco
Colocado a: %DAta%

Description:
Swedish, German & Danish Customer Service, VIP & Rewards Advisors

Graduate Bilingual Careers - German, Swedish, Danish (& Other Languages) Customer Service, Rewards Representatives & VIP Agents needed urgently to work in the Online Gaming industry in Gibraltar / Southern Spain - Relocation packages included!

Customer Service Representatives (CSRs) will be experienced service specialists supporting customers via chat, email and/or phones. The CSRs will be required to provide innovative and exceptional customer experience. As a key member of the team, you are expected to maintain our client�s culture of excellence and commitment to quality in every aspect of your work and display an unparalleled understanding of our client�s online games.

VIP Agents and Account Managers will be experienced in dealing with corporate or VIP customers, or have worked in a B2B sales environment. Only the most outstanding communicators will be considered for these high level positions, and fast-track career progression will be provided for the successful candidates.

Online Gaming:

Online Gaming is a multi-million pound, fast paced and constantly evolving industry. Many IT, Marketing and Management professionals are attracted to careers within online gaming, and you don�t have to be a passionate gambler or gamer to build a career; opportunities are open to anyone who has the talent and experience. It is also never too late to enter a career in the challenging world of online gaming, as industry professionals are judged on their skills and experience related to their job, and those with a background in a wide range of commercial sectors will be considered for employment.

Benefits of living in Gibraltar / Southern Spain:

� 300 days of sunshine per year
� Easily accessible to the rest of Europe from Gibraltar and Malaga airports
� Close to Marbella, Seville, Granada, Cadiz, Rhonda, Tarifa.
� Skiing at Sierra Nevada within 3 hours drive
� Relaxed and social way of life
� Multicultural communities in Gibraltar and surrounding areas
� Great for food lovers with a huge variety of restaurants, tapas bars and food markets
� Lots of festivals and community events all year round
� Low cost of living in Spain, with a huge selection of accommodation and areas to live
� Free Sport in Gibraltar � Football, Tennis, Paddle, Swimming
� Excellent English speaking schools in Gibraltar

Duties and Responsibilities:
� Provide first contact resolution of customer issues via chat, e-mail and/or phones
� Troubleshoot and handle the most complicated and sensitive of customer inquiries
� Deliver timely and accurate responses to customer questions and requests as determined by internal SLAs
� Take personal ownership of customer requests and provide our clients world-class level of support
� Maintain accountability for accurate and timely assistance to our customers.
� Maintain security and confidentiality of internal information and customer/account information
� Escalate and communicate any customer well-being issues

Skills and Qualifications:
� Minimum 1-2 years experience working in a Customer Service environment
� Excellent Customer Service skills with proven quality track record
� Verbal and written fluency in English & one other language
� Team player with a positive attitude
� Ability to handle stressful situations
� Willingness to be flexible
� Results orientated

Relocation packages will be offered to successful candidates. Please send your CV to receive free information packs for working in the online gaming industry and relocating to Gibraltar / Southern Spain.

Portuguese Member Support Representative

Title: Portuguese Member Support Representative
Sal�rio: negotiable plus exc relocation!
Local: Gibraltar
L�nguas: Ingl�s, Portugu�s
Colocado a: %DAta%

Description:
Here at Cassava Enterprises(Gibraltar) Ltd we recognize and believe that our employees are a large asset to the success of our organization and the reason why this still makes us one of the largest companies in the e-gaming industry; 888.com, a public limited company.

We offer our employees full comprehensive training, fantastic career opportunities, with a competitive salary and package in our smart offices, all this along with a friendly team environment.

We are currently looking for a Customer Service Representatives who must be fluent in PORTUGUESE and ENGLISH. Knowledge of Poker & Casino games would be an advantage, although extensive Training will be given.

The role of the Job is to provide email, phone and Live Chat support for all members for all brands; the Member Support Department is the first line of contact for our members and thereforeessential in promoting and representing our Company in the most professional and personal manner possible. This, in turn, ensures the satisfaction of customers which contributes to us being one of the best Casino & Poker rooms in the world.

You will also be required to assist other departments (e.g translations) to enhance communications and operations between our members and our company.

Technical Skills Required:

- Computer skills, especially MS Office programs

Key Competencies:

- Excellent written and spoken English and German
- Experience of call centre/online gaming work
- High level of trust
- Excellent interpersonal and communication skills

Qualifications and Experience:

- Internet and/or e-commerceexperience
- Customer service experience

Special circumstances:

- No restrictions to working inGibraltar
- Able to easily relocate (if applicable)

Hours of work:

Based on a 24/7 shift system (Fair Shifts)

Company Benefits (some of):

- Relocation Package
- Initial flight to Gibraltar
- 6 months free accommodation
- After 6 months we offer �250 eachmonth for rental allowance for an indefinite period
- Return flight home once a year
- Very Competitive Salary
- Private Medical Cover
- Life Assurance
- Bonus paid in line with company performance

Please note for this role you need to be fluent Portuguese AND English and must be ready to re locate to Sunny Gibraltar!

CRM Executive

Title: CRM Executive
Sal�rio: £20k - 25k per year
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope have been appointed to recruit a CRM Executive to join a leading igaming / software company in their offices in the Mediterranean setting of Gibraltar. This role would give the ideal candidate a chance to start in a new team working within a company producing skill games. This role comes with a competitive salary, bonus, private health, and the chance to work in the heart of igaming in Gibraltar.

Responsibilities

* Work as part of a new CRM team
* Follow processes and tools including database management, data segmentation, e-mail, mobile marketing, site and mobile messaging
* Help create player value models, and analyse and optimise various stages of players live cycle
* Use relevant communications across key messages
* Record all purchase orders/bookings , media costs, bonus and promotional costs and other expenditure and report on a weekly and periodic basis within overall budget updates
* Report to the CRM Manager
* Help collate statistics of CRM in order to evaluate ROI and allow for clear and concise reporting
* Ensure all activity is consistent with brand and marketing strategy

Experience

* Previous experience in CRM
* Knowledge and interest in online gaming products
* Excellent communication skills (written, verbal and presentational) and numerate
* Experience with segmentation, campaign planning, implementation and evaluation
* An understanding of customer lifecycle and campaigns to optimise customer lifetime value
* IT skills including good knowledge of Microsoft Office and database packages
* Knowledge of using marketing email and CRM tools such as Silverpop or emailVision or similar is preferred
* An excellent candidate would have experience with a similar online role but not essential

If this sounds like the ideal opportunity for you, working at the forefront of e-Commerce within a fast paced and rapidly growing enterprise, then please send your CV without delay.

Technical Architect

Title: Technical Architect
Sal�rio: £55k - 70k per year
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope are recruiting a Technical Architect to join one of the leading igaming companies in their offices in the Mediterranean setting of Gibraltar, the heart of the online gaming world. Offering an excellent package, this position would ideally suit someone who wants to develop their career at the forefront of e-Commerce, working with a market leader, in an excellent location.

The ideal candidate will ensure that IT systems meet the highest standards in Application Architecture and Design, Database Administration Policy, Data Architectures, Business Architectures, Security Policy and Availability, Capacity and Continuity Planning. This is a vital role for the business, maintaining the integrity of systems and consistency of applied architectures.

Responsibilities

* Support project teams to produce appropriate designs and technical specifications
* Assist in the development of internally developed solutions
* Lead delivery of complex IS requirements, accounting for current and future eventualities
* Work with the Head of Architecture and Solutions Architects ensuring all activities are considered from an enterprise standpoint
* Contribute to the design and management of Enterprise Infrastructure, Technical Architectures and Solutions Architectures
* Manage technical and platform security solutions patterns/designs and ensure their adoption within project activities
* Ensure IS Systems meet processing, storage and network capacity and performance requirements, to meet and evolving business needs
* Own and provide effective management of Suppliers for the delivery of new and changed services for IS components
* Contribute to architectural governance processes to ensure they are fit for purpose, and ensure that all audit documentation is captured and published

Requirements

* Experience in a similar role with extensive experience in a software design and development role using web technologies and database driven applications such as JEE/Oracle/LAMP/.NET based technology
* In depth knowledge of architectural design principles
* Broad knowledge of technical domains relevant to online sports betting and gaming
* Experience providing technical documentation for others to understand a solutions design
* Ability to manage several projects at once, with excellent time management, people influencing skills, and an ability to manage people at all levels, and experience of working with high levels
* Proven track record and ability to lead technical staff (planning, organising and interpersonal skills
* This role would require the ideal candidate to make approx. two international trips a month

Desirable Skills

* Knowledge of systems integration standard including ESB, SOA, XML, SOAP, HTTP and network topology
* Knowledge of clustered and distributed environments
* Knowledge of architectural frameworks and methodologies (TOGAF, Zachman etc)
* Knowledge of HP & SUN infrastructure technologies
* Competent SQL skills for Oracle, Informix, and SQL Server
* Experience with ETL/ELT tool
*

If this sounds like the ideal role for you working in the dynamic and fast moving world of igaming then please send your CV without delay.

In-House Commercial Lawyer

Title: In-House Commercial Lawyer
Sal�rio: Up to �60,000 + Benefits
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope are recruiting for a commercial In-House Legal Counsel to join the Legal Affairs team of a prestigious Online Gaming Company based in Gibraltar. As the In-House Legal Counsel, you will be responsible for guiding the business through its various dealings and ensuring its compliance with applicable laws, while balancing and managing risk and exposure in a commercially sensitive way. This is a dynamic job for an experienced yet dynamic individual with a strong background as Legal Counsel ideally in commercial law.

Candidate skills:

- 2 to 5 years post qualification experience as Legal Counsel with top-tier commercial law firms or within reputable in-house environments, preferably within an English or common law based jurisdiction
- Professional and proactive in your delivery of advice and legal services
- Able to demonstrate an excellent working knowledge of general commercial law, including contracts, e-commerce and IP, as well as its application and relevance to the business
- Display efficient commercial drafting skills in producing work output of a high quality
- Able to manage a heavy and fast-changing workload through effective prioritisation and expectation management
- Able to analyse, digest and reiterate legal know-how in an appropriate manner and tailor your output for its audience
- Able to analyse, digest and reiterate legal know-how in an appropriate manner and tailor your output for its audience
- Have an appetite to use and develop wider legal skills/knowledge
- Exhibit entrepreneurial flair and are comfortable with project management and taking ownership of tasks
- Have a desire and the ability to adapt and develop professionally to be "more than" a lawyer

Candidate responsibilities:

- Providing "first line" general commercial legal support and advice to the business, particularly in the areas of legal risk management, regulatory affairs, ecommerce and media, litigation and commercial contracts
- Liaising and interacting with internal customers as necessary, in order to produce legally effective yet commercially balanced contracts with key B2B partners, media partners, event partners etc.
- Providing advice to internal customers on relevant legislation, pragmatic risk management, regulatory and licensing issues and the provision of our services/products from a multi-jurisdictional legal perspective
- Providing legal support to HR, business units and product verticals in the engagement of freelancers
- Providing timely reporting to the management, legal team and regional business units (as necessary) of developments within the international regulatory landscapes within which the business may operate from time to time - notably, online gaming and financial services
- Managing regulatory compliance requirements, ensuring that such requirements are being met by the business
- Evolving and maintaining our standard terms of business, privacy policies, software licences etc.
- Managing relationships with external legal suppliers, both locally and internationally

This is an excellent opportunity for an individual with excellent experience as Legal Counsel with a progressive Online Business offering career opportunities clearly visible for the successful candidate.
If you feel that you have the necessary attributes as a Legal Counsel and passion to succeed in this exciting role, please apply now for immediate consideration.

Skills: Legal Counsel | Commercial Law | Lawyer | Project Management | Commercial Lawyer | E-Commerce|

Swedish Customer Service/Chat Host

Title: Swedish Customer Service/Chat Host
Sal�rio: £16k - 18k per year
Local: Gibraltar
L�nguas: Sueco
Colocado a: %DAta%

Description:
SRGEurope have been appointed to recruit a Swedish Customer Service Advisor / Chat Host to work for leading online gaming company in Gibraltar.

This is an exciting opportunity for someone who is looking to progress their career within the gaming industry. The roles will involve supporting clients both over the phone and via email providing an extremely high level of customer service in regards to their betting / gaming experience.

The Chat host part of the job will be to create and maintain a lively, friendly and welcoming atmosphere in the chat room; encourage players to feel they 'belong'/are part of the family; create and manage successful chat room promotions (including suggesting new ideas for games or events); get to "know" the players and develop good professional relationships; listen effectively to player's opinions needs, suggestions, ideas and feedback; increase awareness of and encourage participation in ongoing Events and promotions; police the chat room(s) and ensure players 'chat' within rules (e.g. no talking about competitors etc) and develop and maintain competitor and industry awareness.

Skills and experience required

* Strong commercial customer service or sales experience working in a corporate / call centre environment
* Chatty / bubbly personality and enjoy meeting new people
* Excellent telephone manner
* Be flexible on working hours
* Already be living locally preferred but not essential
* Bingo, Casino or Poker Experience is an advantage

Whether you choose to live in Gibraltar itself, or one of the nearby Spanish coastal towns, relocation to this area is an excellent choice for those wanting a fantastic lifestyle change. Some of the benefits are:

* Excellent careers for English speaking professionals, with little or no compromise on salaries compared to the UK
* Lower income tax
* Low cost of renting and buying accommodation in Spain compared to the UK (also many homes have private or shared pools)
* Approximately 300 days of sunshine per year
* Glorious beaches stretched across the Costa del Sol and Cadiz
* Cosmopolitan Marbella and Puerto Banus nearby
* Weekend skiing in Sierra Nevada
* Relaxed, sociable and enjoyable way of life
* Huge variety of restaurants, quality fresh food and wine
* Easily accessible to the rest of Europe with regular and low cost flights from Malaga and Gibraltar
* Duty Free Alcohol and Tobacco in Gibraltar

If you feel you have the necessary skills and experience and are available to relocate / start work at short notice, please send your CV direct to sarah.cairns@srgeurope.com .

Java Developer

Title: Java Developer
Sal�rio: £30k - 50k per year
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope have been appointed to recruit a Java Developer to join a leading igaming company in their offices in the Mediterranean setting of Gibraltar. Working on constantly evolving projects and developing in a creative and proactive atmosphere, this role comes with the opportunity progress in a real market leader.

Responsibilities

* Interpret business requirements and where appropriate technical specification documents
* Perform coding using best practice
* Investigate, analyse and fix reported defects
* Continually improve code
* Perform maintenance programming and correction of identified defects
* Communicate with other departments (to educate support staff, manage releases and communicate changes)
* Identify inefficiencies and where necessary implement changes to fix the end to end development process

Requirements

* Passion for programming
* Demonstrable Software Development experience
* Commitment to test driven development
* Knowledge of common design patterns
* Experience of enterprise application development
* Knowledge of database architecture and designAbility to identify functional and non-functional requirements
* Ability to code software according to published standards and design guidelines
* Java, Spring + Spring Integration, Maven, SCM, Continuous Integration eg Hudson, Application servers eg Tomcat, Weblogic, RDBMS eg Oracle

If this sounds like the role for you working at the forefront of e-Commerce, then please send your CV immediately.

Senior Relationship Manager

Title: Senior Relationship Manager
Sal�rio: £0 per year
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope Ltd has been appointed by Gibraltar's most prestigious and well respected Private Banks to recruit a Senior Relationship Manager. This incredible business was formed over 130 years ago - it now operates in over 50 countries and has in excess of 400 offices worldwide. This traditional Swiss Private Bank employs over 50,000 people and is the proud owner of many leading industry awards. The three core areas of specialism are Private Banking, Investment Banking and Asset Management. My client provides companies, institutional clients and high-net-worth private clients worldwide with advisory services, comprehensive solutions, and excellent products.

The successful Relationship Manager will be expected to actively cultivate their own and the Banks network of contacts to introduce new clients. The applicant will provide comprehensive financial advice to their clients and sell the appropriate products and services.

As a Relationship Manager, you acquire new clients and actively cultivate contacts to achieve demanding acquisition and income targets whilst collaborating with in house specialists to develop leading investment proposals.

The key requirements for this role are:

* A large existing client base of international high net worth clients
* A strong proven ability to develop business from own network of introducers
* Ability to communicate in the language of your clients, good command of English.
* Provide a fast, efficient, friendly and high quality service to existing and target clients.
* Offer competent investment advice to Clients

Proven expertise in required in:

* Preparing client investment proposals
* Identifying the right investment solution
* Business development, researching prospect clients and introducer networks
* Compliance, knowledge of the regulatory requirements for due diligence, Know-Your-Client and money laundering

The successful applicant will receive an industry leading employed salary package, uncapped bonus and commission potential, incredible promotional opportunities and one of the very best and well respected names on your business card. If you feel you have the skills, passion, proven experience and qualifications to be successful in this role then please do not hesitate to send your CV.

Spanish Marketing Manager

Title: Spanish Marketing Manager
Sal�rio: £60k - 65k per year
Local: Gibraltar
L�nguas: Espanhol
Colocado a: %DAta%

Description:
SRGEurope have been invited to recruit a Spanish Marketing Manager for one of the largest bingo websites in operation. Their market leading games are hugely successful which is one of the reasons behind why they have the largest bingo community online. This incredible Gibraltar based business pays out over £4 million in winnings every week and has many thousands of loyal customers. At many times this business has over 2,000 players online at any one time. The UK operation has more than 75 experienced chat moderators and hosts over 40 chat rooms giving their customers a level of service that is market leading.

The successful candidate will report directly into the Global Managing Director will have the following responsibilities:

* To plan and to implement the marketing strategies with the support of local creative and media agencies
* To oversee the execution of a significant local marketing budget
* To maintain clear and effective communication between the agencies, the organization in Italy and Headquarters in Gibraltar.
* To strengthen the company brand with a strong and consistent brand strategy.
* To support the brand with a Communication plan based on PR activities and Media planning.
* To achieve the assigned goals.

The ideal candidate would be Spanish however absolutely fluent in English with the following skills and experiences:

* A graduate in Marketing and or a Business related degree
* Proven Offline Marketing experience
* Consolidated experience in Marketing and Communications
* High knowledge of the market and its players and the specific issues of the consumer market.
* Rigour and a sense of organization
* A team player
* Excellent Communication skills (in Spanish and English): external and intern communication (presentations to the sale steam)
* Autonomy and Pro-active
* Flexible
* Management Skills

The successful candidate would be rewarded with an industry leading basic salary. If you feel you have the skills and experience necessary to be successful in this role then please do not hesitate to send your updated CV without delay.

Finnish Sales Advisor

Title: Finnish Sales Advisor
Sal�rio: £17,000 - £22,000
Local: Gibraltar
L�nguas: Finland�s
Colocado a: %DAta%

Description:
SRGEurope have been appointed to recruit a Finnish Sales Advisor for one of Europe's top Online Gaming companies. This Finnish Sales Advisor position is based in their corporate headquarters in Gibraltar. This position is ideal for a native Finnish speaker with a passion for sales and Online Gaming as well as an enthusiastic and talented young professional. This is an excellent opportunity for the right candidate to enter the Online Gaming industry which can lead to a professional career in Operations, Marketing and Management.

Finnish Sales Advisor profile:

- Fluent or native Finnish
- Excellent telephone manner
- Desire to progress your career within online gaming/betting after 1 year
- Hard-working, committed and eager to learn
- Previous Sales or Customer Service experience in a call centre environment

This position for Finnish Sales Advisor is situated within a friendly supportive and professional company that firmly believes in looking after its staff. The company offers a competitive base salary, relocation package and an outstanding benefits package consisting of private medical healthcare, yearly bonus and commission.

If you feel that you have the necessary attributes as a Finnish Sales Advisor and a passion to succeed in the Online Gaming sector, please apply now for immediate consideration.

Skills: Finnish | Sales | Customer Service | Online Gaming |

Web Editor

Title: Web Editor
Sal�rio: £21k - 23k per year
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope have been appointed by a leading I-Gaming company in the heart of the gaming world, Gibraltar, to recruit for a Web Editor to join their Communications Team. This company are an innovator of gaming and pride themselves on the quality of their customer experience.

The ideal candidate will be responsible for looking after the Casino brands and ensuring quality throughout their website copy, promotional material, and press releases.

Responsibilities:

* Producing excellent written copy for the Casino brands
* Use of the company CMS system to publish content on the company websites
* Crafting the word perfect promotions and emails for customers
* Writing press releases to inform the wider world of the companies activities

Requirements:

* A minimum of two years experience in Web Editing
* Educated to degree level or similar, in a discipline related to the role
* Ability to work on one´s own initiative
* Superb copywriting skills
* Preferably, some HTML skills
* Creativity
* An eye for detail
* Knowledge and interest in gaming
* A good sense of fun

If these sound like the kind of opportunity you wish to pursue in a thriving eGaming environment, then please send your CV without delay.

Business Statistics Analyst

Title: Business Statistics Analyst
Sal�rio: £28k - 32k per year
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope have been appointed to recruit a Statistical Analyst to work for our client a fast moving leader within their field. Our client has a fantastic reputation within the online gaming industry as a fantastic employer with a real employee driven mentality. Due to recent and continued growth my client are now looking to recruit a dynamic and ambitious Statistical Analyst to join the team.

The statistical analysis team´s role is to analyse, monitor and optimise the performance of the business by providing reports and analysis based on data to support the business decisions.

Candidate responsibilities:

* Importing, cleaning, transforming, validating or modelling data in order to influence effective Business decisions.
* Using sound analytical and investigative approach and techniques to understand or draw effective conclusions.
* Understanding relational databases and use of data manipulation language commands to ensure the data is effectively retrievable and of a high quality.
* Working closely with different parts of the Business to have full insight into Business requirements, dependencies and impacts.
* Effectively communicate to different people in the Business on analysis of complex business issues in an easily understandable way.
* Using statistical tools, e.g. Excel, SAS, SPSS for designing and presenting conclusions effectively.
* Working closely with team members to learn and support each other in meeting Business requirements and deadlines.

Candidate skills and experience:

* Substantial experience in an analytical position and experience of influencing business change
* Substantial SQL skills with experience of working with large datasets
* Experience using statistical tools such as SAS or SSPS
* Good skills in Microsoft Excel and other statistical tools
* Proven experience of advanced statistical analysis and reporting
* Documentation / process writing skills
* Degree or equivalent qualification within financial mathematical or economic discipline
* Experience of working in an on-line gaming environment
* Experience of working in an e-commerce environment
* Experience of Modelling and data mining

This role is interviewing immediately, so if you are looking to work in a fantastic working environment, and enjoy the benefits of living in a low tax mediterranean setting then please send your CV without delay.

German Customer Service Advisor

Title: German Customer Service Advisor
Sal�rio: £17k - 19k per year
Local: Gibraltar
L�nguas: Alem�o
Colocado a: %DAta%

Description:
SRGEurope is looking for a dedicated German Customer Service Agent to join one of the largest International Online Gaming companies. This position for German Customer Service Agent is situated in a fast-paced, innovative environment and requires an individual that would be dedicated to maintaining the company's position as market leaders.

The successful German Customer Service Agent would be joining a well established, friendly team and would be working for one of the world's most popular online gaming company dealing with online sports betting, poker, casino and bingo.

Customer Service Agent Profile:

To be successful you need to be enthusiastic and talented, ready for great challenges and keen to join one of the leading players in the online gaming industry.

- German as a native language
- Previous experience in a Customer Service Agent role
- Hard-working committed and eager to learn
- A friendly supportive professional

The company offers a relocation package and an outstanding benefits package together with a very well established bonus performance policy for the right German Customer Service Agent.

If you recognise the importance of Customer Service and are looking for a rewarding career in the Online Gaming industry then please apply for immediate consideration.

Skills: German | Customer Service | Online Gaming |

German Customer Service Advisor

Title: German Customer Service Advisor
Sal�rio: £18k - 23k per year
Local: Gibraltar
L�nguas: Alem�o
Colocado a: %DAta%

Description:
SRGEurope is looking for a dedicated German Customer Service Advisor to join one of Europe's largest providers of Online Gaming services. This position for German Customer Service Advisor is situated in the centre of Online Gaming in Gibraltar and an excellent opportunity for an individual with the motivation to progress their career within the Online Gaming industry. This German Customer Service Advisor will be supporting clients both over the phone and via email providing an extremely high level of customer service in regards to their Online Gaming experience.

Customer Service Advisor Profile:

* Strong commercial customer service experience working in a corporate call centre environment
* Professional Fluency in English and German both written and spoken
* Previous Online Gaming experience is highly desirable
* Chatty/bubbly personality and enjoy meeting new people
* Excellent telephone manner
* Flexible on working hours
* Already be living locally preferred but not essential
* Can start immediately

The company offers a relocation package and an outstanding benefits package together with a very well established bonus performance policy for the right German Customer Service Advisor.

If you recognise the importance of Customer Service and are looking for a rewarding career in the Online Gaming industry then please apply for immediate consideration.

Skills: German | Customer Service | Call Centre | Online Gaming |

Ruby on Rails Developer

Title: Ruby on Rails Developer
Sal�rio: £32k - 42k per year
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope have been appointed to recruit for a Ruby on Rails Developer to join a leading E-Commerce company to push forward the website, and join their Gibraltar office. As well as providing an excellent relocation package, the position comes with the obvious advantages that Gibraltar brings financially, as well as a Mediterranean lifestyle.

Responsibilities

* Ability to fix bugs and solve problems
* Key role in product development and the direction of the feature set
* Obsessed with details
* Ability to write readable, well structured code

Requirements

* Excellent Ruby on Rails knowledge
* Good knowledge of HTML, CSS
* Able to produce unobtrusive javascript
* Knowledge of JQuery and JQuery UI
* TDD and loves Git
* Familiarity with Redis or MySQL

The exceptional candidate would also have:

* Experience of mobile frontend development
* An obsession in regards to reducing bandwidth
* Has used NodeJS
* Experience of GitHub or Stackoverflow

If these sound like the kind of opportunity you wish to pursue in a thriving IT environment, then please send your CV without delay.

Marketing Copywriter

Title: Marketing Copywriter
Sal�rio: £30,000 - £40,000
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope have been appointed to recruit an experienced Marketing Copywriter to join a well established, progressive Online Gaming Business in Gibraltar. This role as Marketing Copywriter is a permanent position based in their corporate headquarters in Gibraltar.

This is an excellent opportunity for an experienced Marketing Copywriter with 3 - 5 years experience in online Copywriting as well as a strong background in Marketing.

Marketing Copywriter Responsibilities:

* Write copy for online news pieces, newsletters, conversion pages and product pages
* Create layout for all your copy
* Support the Marketing Team with your text composition & layout design skills
* Brief the designers so they can beautify your work
* Carry out research & interviews with stakeholders to ensure they understand our product, their promotions and their goals
* Collaborate with Localisation Managers to roll out your content to multiple languages

Marketing Copywriter Profile:

Previously produced landing page/newsletter sites for websites
Love to create texts and pages that help & convince the reader
Previously designed major forum posts/announcements and written newsletters
Understand the needs of our customers, partners and the client - and bring them together as a joint vision
Know that the performance of a text or page can be measured and judged qualitatively
Have an interest and knowledge in online Poker
Educated to degree level
Have an eye for detail in text, information & layout
Relevant technical writing skills
3-5 years experience as a Marketing Copywriter

An excellent remuneration package will be offered for the right Marketing Copywriter including additional benefits which include an extensive relocation package, private medical cover, gym membership, free food and drink provided throughout the work day, laptop provided for work.

If you feel that you have the necessary experience as a Marketing Copywriter and the passion to succeed in this exciting role, please apply now for immediate consideration.

Skills: Marketing | Copywriter | Copywriting | HTML| CSS | Landing Page | Newsletter | Poker | Online Gaming |

Ruby on Rails Developer Chinese Speaking

Title: Ruby on Rails Developer Chinese Speaking
Sal�rio: £32k - 42k per year
Local: Gibraltar
L�nguas: Ingl�s, Canton�s, Mandarim
Colocado a: %DAta%

Description:
SRGEurope have been appointed to recruit for a Chinese speaking Ruby on Rails Developer to join a leading E-Commerce company to push forward the website, and join their Gibraltar office. As well as providing an excellent relocation package, the position comes with the obvious advantages that Gibraltar brings financially, as well as a Mediterranean lifestyle.

Responsibilities

* Ability to fix bugs and solve problems
* Key role in product development and the direction of the feature set
* Obsessed with details
* Ability to write readable, well structured code

Requirements

* Excellent Ruby on Rails knowledge
* Good knowledge of HTML, CSS
* Able to produce unobtrusive javascript
* Knowledge of JQuery and JQuery UI
* TDD and loves Git
* Familiarity with Redis or MySQL
* Bilingual in Chinese and English

The exceptional candidate would also have:

* Experience of mobile frontend development
* An obsession in regards to reducing bandwidth
* Has used NodeJS
* Experience of GitHub or Stackoverflow

If these sound like the kind of opportunity you wish to pursue in a thriving IT environment, then please send your CV without delay to.

Customer Service Executive speaking Swedish

Title: Customer Service Executive speaking Swedish
Sal�rio: 17k plus package
Local: Gibraltar
L�nguas: Sueco
Colocado a: %DAta%

Description:
Our client is searching for a Swedish customer service executive to work in a phone and email based environment and provide excellent levels of customer service.

Candidate Responsibilities

Dealing with customer inquiries via phone and email, analysing individual problems and taking the appropriate action to ensure that customer needs are met
Reviewing customer identification documents, verifying customer accounts by email and telephone
Communicating and cooperating with other departments as required
Taking an active interest in driving process and quality improvements across the department
Fulfilment of other tasks specific to your language community as required

Candidate Skills

Great communication skills on a business standard in your language, both written and spoken
Able to speak and write perfect English and Swedish languages
Practical experience in the area of customer service and a very service oriented mindset
Demonstrated ability to prioritize multiple tasks, solve complex problems and drive resolution of problems to meet deadlines
No problem with shift work (weekends and bank holidays included)
Previous experience in an online gaming or related environment is preferred

Salary 17k plus package

Graduate Pricing Analyst

Title: Graduate Pricing Analyst
Sal�rio: £0 per year
Local: Gibraltar
L�nguas: Ingl�s
Colocado a: %DAta%

Description:
SRGEurope are looking for an Analyst at graduate level to work for a leading Insurance company in Gibraltar.

Ideal Candidate

* You will require good (2.1 or above) Mathematics, Statistics or related degree combined with strong analytical and numerical skills.
* You will have the aptitude to learn quickly, SAS/SQL or similar.
* You will be efficient in the use of statistical techniques through the modules you have studied, project or via a work placement; enabling easy interpretation and analysis of large amounts of data.
* Be able to work within a team with a 'can do' attitude and have confident communications skills.

If this sounds like the kind of position you are looking for then please send your CV without delay.