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Customer Operations Relationship Manager (English & German)

Title: Customer Operations Relationship Manager (English & German)
Sal�rio: Competitive package (base + bonus + benefits)
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Ingl�s, Alem�o
Colocado a: %DAta%

Description:
Customer Operations Relationship Manager:

Cisco seeks a Customer Operations Relationship Manager to support Customer and Sales teams. The ideal candidate will have a demonstrated ability to build, maintain and expand cross-functional relationships; adapt to changing needs; and develop a deep knowledge of processes, resources and tools across the organization.

Relationships:

� Reports to Customer Service Operations Manager in European Markets Theatre
� Manage Relationships with Customers aligned with Customer Segmentation service offerings.
� Manage Relationships with designated Geo/Segment Sales Teams.
� Represent Customer and Sales with cross functional teams � pivotal role
Responsibilities:
� Provides Customer account support in line with customer segmentation offerings
� Contributes to Cisco Sales productivity by reducing Account Managers ( AM) administrative workload
� Support Customers and Sales from on pre-book to post-booking activities
� Develops strong overview and drives Process, Tool and business flow improvements
� Identifies Customer and Sales Process, Tools and Training opportunities.
� Engages and represents Customers and Sales with cross-functional teams
� Attends weekly Sales Commit calls, keep track and obtain early business visibility
� Maintains a set of projects and initiatives which require cross functional partnerships
� Maintains high levels of Customer and Sales satisfaction levels
� Supports Customer and Sales Key performance indicators and metrics improvement initiatives

Technical Skills:

� Excellent GERMAN and ENGLISH written and spoken (essential)
� Strong verbal and written communication skills (essential)
� Excel to intermediate level e.g. trending analysis, reports etc (essential)
� Developing and redesigning business processes and presentation skills (advantageous)
� Saleforce.com, Oracle Finance and Cisco.com ordering tools (advantageous)
� Any other European Languages (advantageous)
Soft Skills:
� Above average interpersonal and relationship skills
� High levels of Customer orientation and service excellence
� Efficient collaborative skills with internal / external customers and cross functional teams
� Ability to prioritize and capacity to work under pressure and tight deadlines
� Excellence in problem solving and decision making
� A �can do� and positive attitude, proactive engagement and solutions seeking
� Team work, ability to share, trust and gain credibility across the board
� High levels of Accountability and Ownership
� Open to change and work under a constant business change environment
� Goals and objectives orientation

Norwegian Customer Service Executive in Lisbon

Title: Norwegian Customer Service Executive in Lisbon
Sal�rio: �18000 to �22000 per annum
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Noruegu�s
Colocado a: %DAta%

Description:
Company: Our client is a major US technology company with annual revenues in excess of $5bn. They employ around 65000 people worldwide. Increased growth has created a number of opportunities for customer service professionals to join their team in Lisbon, Portugal.

Role: New positions now exist for Norwegian customer service professionals to join their team. As part of their EMEA customer service team you will be responsible for managing their new and existing customers in the Nordic area. This role will involve heavy email contact and some phone support too. It is a varied role that will allow you to interact with customers supporting queries, sales support and ad hoc requests.

Skills: The ideal candidates will need to speak fluent Norwegian and English. In addition you will possess good customer service orientation and written/email skills. This is a detailed and challenging Norwegian customer service role that requires ability to interact with a variety of clients, team members and systems in order to deliver the service at the desired level.

Gain: Excellent opportunities exist within the company for Nordic professionals. If you are looking for a role where you can join a new team and develop your career you should be speaking to us.

To find out more contact us on:
BeesWax Europe
Ireland +353 1 2313100
UK +44 20 7136 3000
Netherlands +31 208 083 008
Germany +49 69 5007 1333

Danish Customer Service Executive in Lisbon

Title: Danish Customer Service Executive in Lisbon
Sal�rio: undisclosed
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Dinamarqu�s
Colocado a: %DAta%

Description:
Company: Our client is a major US technology company with annual revenues in excess of $5bn. They employ around 65000 people worldwide. Increased growth has created a number of opportunities for customer service professionals to join their team in Lisbon, Portugal.

Role: New positions now exist for Danish customer service professionals to join their team. As part of their EMEA customer service team you will be responsible for managing their new and existing customers in the Danish area. This role will involve heavy email contact and some phone support too. It is a varied role that will allow you to interact with customers supporting queries, sales support and ad hoc requests.

Skills: The ideal candidates will need to speak fluent Danish and English. In addition you will possess good customer service orientation and written/email skills. This is a detailed and challenging Danish customer service role that requires ability to interact with a variety of clients, team members and systems in order to deliver the service at the desired level.

Gain: Excellent opportunities exist within the company for Danish professionals. If you are looking for a role where you can join a new team and develop your career you should be speaking to us.

To find out more contact us on:
BeesWax Europe
Ireland +353 1 2313100
UK +44 20 7136 3000
Netherlands +31 208 083 008
Germany +49 69 5007 1333

Finnish Customer Service Executive in Lisbon

Title: Finnish Customer Service Executive in Lisbon
Sal�rio: undisclosed
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Finland�s
Colocado a: %DAta%

Description:
Company: Our client is a major US technology company with annual revenues in excess of $5bn. They employ around 65000 people worldwide. Increased growth has created a number of opportunities for customer service professionals to join their team in Lisbon, Portugal.

Role: New positions now exist for Finnish customer service professionals to join their team. As part of their EMEA customer service team you will be responsible for managing their new and existing customers in the Finnish area. This role will involve heavy email contact and some phone support too. It is a varied role that will allow you to interact with customers supporting queries, sales support and ad hoc requests.

Skills: The ideal candidates will need to speak fluent Finnish and English. In addition you will possess good customer service orientation and written/email skills. This is a detailed and challenging Finnish customer service role that requires ability to interact with a variety of clients, team members and systems in order to deliver the service at the desired level.

Gain: Excellent opportunities exist within the company for Finnish professionals. If you are looking for a role where you can join a new team and develop your career you should be speaking to us.

To find out more contact us on:
BeesWax Europe
Ireland +353 1 2313100
UK +44 20 7136 3000
Netherlands +31 208 083 008
Germany +49 69 5007 1333

Swedish Customer Service Executive in Lisbon

Title: Swedish Customer Service Executive in Lisbon
Sal�rio: undisclosed
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Sueco
Colocado a: %DAta%

Description:
Company: Our client is a major US technology company with annual revenues in excess of $5bn. They employ around 65000 people worldwide. Increased growth has created a number of opportunities for customer service professionals to join their team in Lisbon, Portugal.

Role: New positions now exist for Swedish customer service professionals to join their team. As part of their EMEA customer service team you will be responsible for managing their new and existing customers in the Swedish area. This role will involve heavy email contact and some phone support too. It is a varied role that will allow you to interact with customers supporting queries, sales support and ad hoc requests.

Skills: The ideal candidates will need to speak fluent Swedish and English. In addition you will possess good customer service orientation and written/email skills. This is a detailed and challenging Swedish customer service role that requires ability to interact with a variety of clients, team members and systems in order to deliver the service at the desired level.

Gain: Excellent opportunities exist within the company for Swedish professionals. If you are looking for a role where you can join a new team and develop your career you should be speaking to us.

To find out more contact us on:
BeesWax Europe
Ireland +353 1 2313100
UK +44 20 7136 3000
Netherlands +31 208 083 008
Germany +49 69 5007 1333

German speaking technical customer support, Lisbon

Title: German speaking technical customer support, Lisbon
Sal�rio: �11000 to �13000 per annum
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Ingl�s, Alem�o
Colocado a: %DAta%

Description:
Company: Our client is a leading global IT company that has in excess of 20 years experience providing IT solutions to their EMEA client base. They provide superior results in managing customer care and IT support and collections programs for their clients. They have offices in 60 Countries, over 100,000 staff and revenues in excess of $5bn.

They have a new project in their Lisbon, Portugal office to support their German IT customers. This project is to support German speaking client`s mobile devices and technology products.

Role: New positions have been created to support their German b2b and b2c customers. The position will see you support a range of internet enabled technology products for customers in Germany, Austria & Switzerland. You will receive calls, emails and instant messages from clients and will be responsible for managing their cases. This will require you to troubleshoot IT queries, research answers and respond to customers so that logged cases can be closed quickly and efficiently.

Skills: The ideal candidate will speak Fluent German, possess previous customer service or technical support skills and be able to troubleshoot queries.

Gain: Full technical and product training will be provided to allow you quickly get up to speed. The position offers a competitive local salary and company accommodation in a city centre apartment. If you would like to use your German and work in Lisbon contact us to find out more.

Spain +34 931 815 635
Germany +49 69 5007 1333
Ireland +353 1 2313100

German speaking Credit Controller in Lisbon

Title: German speaking Credit Controller in Lisbon
Sal�rio: �14000 per annum
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Alem�o
Colocado a: %DAta%

Description:
Company: Our client is a large Insurance company who consistently meet the needs of their customers in relation any insurance related issues. They are expanding their business and are in the process of recruiting a German Speaking Credit Controller based in Lisbon Portugal.

Role: The successful candidate will be responsible for the financial administration of German clients. He/she has to provide timely financial data according, supervising a team of accountants. The candidate will be required to resolve queries from underwriters. It is also your responsibility to explain to brokers the status of unpaid policies. He/she will draw up monthly and yearly reports, including P&L, and will analyze revenue, costs and statistics; he/she will collaborate with the Human Resources team, taking care about employees` contracts and payroll.

Skills: The ideal candidate will speak fluent level German and English, he/ she will have 3+ years of experience in accountancy, knowledge of IFRS accounting standard will be an advantage. A Bachelors Degree is required and experience in commercial negotiations. He/she will have excellent communication and computer skills: Microsoft and financial reporting system. Finally the ideal candidate will need to be results driven with a drive to succeed in a fast paced environment.

Gain: This role will allow you to be part of a very successful company with great opportunities for progression and very good working conditions. If you feel this is the role for you please do not hesitate to contact our team.
BeesWax Europe
Ireland +353 1 2313100
Germany +49 69 5007 1333

French speaking Finance Administrator in Lisbon

Title: French speaking Finance Administrator in Lisbon
Sal�rio: �12000 per annum
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Franc�s
Colocado a: %DAta%

Description:
Company: Our client is a large Insurance company who consistently meet the needs of their customers in relation any insurance related issues. They are expanding their business and are in the process of recruiting a German Speaking Credit Controller based in Lisbon Portugal.

Role: In this role you are responsible for record any transactions on the debtor system to ensure the debt and account positions are accurate. Finance administrators will record any invoices and banking transactions in the ledger. It is also your role to help the Credit Controller in a variety of tasks such as transferring non recovered debt and daily checking of alert reports. In addition you must allocate monthly commission statements to brokers.

Role: In this role you must have the following skills;
- Bachelors Degree is required
- Fluency in French and English
- Experience of working in finance or debt recovery team.
- Interest in a career in finance
- Focused attention to detail and accuracy

Gains: This is well known company with excellent career potential. They are providing you with a chance to succeed within their company. If are interested in this opportunity, contact us.

BeesWax Europe
Ireland+353 1 6854448
France: +33 0 182 88 26 40

BUSINESS CENTER MANAGER, Lisbon with English and Portuguese

Title: BUSINESS CENTER MANAGER, Lisbon with English and Portuguese
Sal�rio: negotiable
Local: Lisboa - Grande Lisboa, Portugal
L�nguas: Ingl�s, Portugu�s
Colocado a: %DAta%

Description:
BUSINESS CENTER MANAGER

ABOUT US��.
Regus is the world�s largest provider of flexible workspace. We enable people to work their way � from home, office or on the road.

ABOUT YOU��.
We are looking for Business Center Managers (General Manager) in Lisbon. In this position you will be responsible for complex management of a designated Business Center(s) and for selling the full range of the Regus product portfolio including Serviced Office Space, Meeting Rooms, Business Lounges, Virtual Offices, etc. within your assigned area.

� Do you have at least 2 years of sales experience within B2B environment with a proven track record in hunting for and closing new business deals?
� Do you enjoy networking 24/7?
� Can you negotiate and close deals in both English and Portuguese?
� Do you have experience in managing Operations, with responsibility for the Budget and P&L, as well as managing a team?
� Are you organized with the ability to prioritise your daily tasks & time efficiently?

If you answered YES to all above questions, then please do not hesitate, take your career to the next level and send us your application to emea.staffing@regus.com today!